Reference

Legal Terms Built Around Your Account

When you open an account at link kingdom4d, your data security, payment safety and withdrawal rights are protected by clear terms.

Data protection explainedPayment security detailsSupport contact paths
link kingdom4d Legal Terms Built Around Your Account
HOW TO REACH US

Contact Channels for Legal & Account Questions

Live Chat Support Open the chat widget inside your account lobby or on the link kingdom4d homepage.
Email Support Send account or legal questions to [email protected].
In-Account Help Center Log in to link kingdom4d, tap your profile menu, and select Help or Legal.
SECURITY & YOUR DATA

How We Protect Your Account Information

Data Encryption

Your login credentials, payment details and account balance are encrypted end-to-end when you log in or make a deposit via DANA, OVO, GoPay or QRIS. We do not store your full payment credentials on our servers.

Verification Process

When you open an account or request a withdrawal, we verify your identity and payment method to comply with anti-fraud rules. Verification usually completes in minutes for local payment methods; some requests may take one business day.

Data Retention

We keep your account history, transactions and profile data as long as your account is active, plus seven years afterward for legal and audit purposes. You can request a copy of your data or ask us to anonymise it after account closure.

Cookie & Tracking

link kingdom4d uses cookies to keep you logged in and to track gameplay preferences and session behaviour. You can disable non-essential cookies in your account settings; core session cookies cannot be turned off while you play.

Third-Party Access

Your account data is not sold. We share only essential payment and fraud-check data with DANA, OVO, GoPay and QRIS providers, and with our game studios for fair-play monitoring. All partners sign confidentiality agreements.

Request Changes

To update your personal information, request a data export, or ask us to delete non-essential data, email [email protected] or use the Data Request form in your account settings. Requests are processed within 14 days.

Your Legal Questions Answered

Yes. Open your account settings, select Data Request, and choose Export My Data. We'll send a file of your personal information, transactions and login history within 14 days. You can also email [email protected] to request it.

Contact our support team immediately with your transaction ID and payment method (DANA, OVO, GoPay or QRIS). We review disputes within one business day and will investigate with your payment provider. Refunds, if approved, return to your original payment method in 3–5 business days.

Your active account data is retained while you play. After you close your account, we keep transaction records and contact details for seven years to meet legal and tax reporting obligations in Indonesia. Non-essential personal data can be deleted on request.

Yes. Deposits through these local payment methods are encrypted and processed by the payment provider's own security system. link kingdom4d does not store your full payment credentials; we only retain a token to identify your payment method for future transactions.

You can close your account by emailing [email protected] or using the Close Account button in your settings. We'll keep your transaction history and identity details for seven years as required by law, but can delete optional profile data like preferences and marketing consent.

Log in and check your transaction history to confirm the details. If the balance or transaction is incorrect, contact our live chat or email [email protected] with your account username and the date of the issue. We investigate within one business day.

Your access or eligibility depends on local law in Indonesia. Where local law permits, you can open an account, deposit via DANA, OVO, GoPay or QRIS, and play. We comply with regional payment and gaming rules; if your region's laws change, we will notify you of any impact on your account.